ChatGPT Training

ChatGPT Training for Business Teams

Turn ChatGPT from a handy chat window into a reliable work tool that your whole team uses well, and uses safely.

Hands-on training from a SETA-accredited facilitator, on-site at your offices in Durban, Johannesburg or Cape Town, with staff in other regions joining online.

Let's Talk About ChatGPT See What Clients Say →

Start With How Your Team Uses It Today

Personal Accounts or a Business Workspace?

In many organisations, staff are already using ChatGPT on their own accounts. That matters, because the type of account decides what happens to your company information.

Free and personal accounts

Personal ChatGPT

Powerful and easy to start with. On personal accounts, conversations can be used to improve OpenAI's models unless the user switches this off, so staff need clear guidance on what company information never goes in.

Business and Enterprise plans

A Shared Team Workspace

Business data is excluded from model training by default, with admin controls and shared projects and GPTs for the team. Training is built around the features your plan actually includes.

Real Work, Not Demo Examples

Your Team Brings the Tasks on Their Desk

Delegates work on what they're busy with right now, from client emails to monthly reports, and leave with results they can use the same day.

Writing and Rewriting

Emails, proposals, reports and social posts drafted in your voice, then refined instead of started from scratch.

Research and Summaries

Get up to speed on a topic quickly, summarise long documents and pull out the points that matter to your decision.

Working With Files and Data

Upload documents and spreadsheets, ask questions of them and turn raw information into clear insights.

Projects for Ongoing Work

Keep the files, instructions and conversations for each client or project together, so ChatGPT starts every task with the right context.

Custom GPTs for Repeat Tasks

Build simple, reusable assistants for the jobs your team does every week, so quality stays consistent across the team.

Checking the Output

Spotting confident but wrong answers, verifying facts and knowing where human judgement has to stay in charge.

The Approach

From One-Off Prompts to Repeatable Workflows

Most people type a rough question, take whatever comes back and move on. The training changes that habit, then builds it into the way your team works.

How Generative AI Works

A clear, jargon-free understanding of what ChatGPT is doing, where it shines and where it can get things wrong.

Prompting With a Framework

The GCSE and CRAFT prompt frameworks, so your team gets specific, useful results instead of generic answers.

Applied to Each Role

Every delegate applies what they learn to their own role, tasks and industry before they leave the room.

Our free prompt guides cover a wide range of roles and industries, and the prompts work in ChatGPT. Your team leaves with a toolkit they can keep using.

Browse the free prompt guides → Read: the risks every AI user should know →

Why Train With Us

Platform-Neutral, Business-First

The training is about what works best for your team, not about pushing one tool. Many organisations use ChatGPT alongside Copilot or Claude, and we train across all three.

Business Experience

Over 30 years in business, so the training is grounded in how real teams work, sell and report, not in technical theory.

A Qualified Teacher

Eight years of teaching experience and SETA accreditation as a facilitator mean sessions are built to make skills stick.

Wide Industry Range

Teams trained in manufacturing, hospitality, legal, finance, education and NGOs, along with many other industries.

Facilitator

SETA-Accredited

Experience

30+ Years in Business

Delivery

On-Site or Online

Meet Graeme Pitt →

Beyond the First Workshop

Building Habits That Last

ChatGPT training follows the same 5-Step AI Journey as all our programmes, so your team keeps building from one stage to the next.

Practical AI Productivity

Steps 1 and 2: understand ChatGPT and use it confidently for everyday tasks

Team AI Fluency and Integration

Step 3: consistent, well-judged use built into how the whole team works

AI Implementation and Workflow Development

Steps 4 and 5: identify the right workflows, build practical solutions and measure the improvement

Support Along the Way

Questions by email or WhatsApp at no charge, with one-on-one coaching sessions available at an hourly rate

Using more than one AI platform across your business? We can train across all of them in a single programme.

See the full 5-Step AI Journey → Explore Copilot Training → Explore Claude Training → Explore In-House Corporate Training →

Before We Talk

Five Questions That Shape Your Training

Which ChatGPT do your staff use: personal accounts, Plus, ChatGPT Business or Enterprise?
How many people would attend, and where are they based?
Do you have rules on what company information can go into AI tools?
Which tasks take up most of your team's time?
What would you most like your team to do better or faster?

No AI policy yet? That's common, and the training can help you put sensible ground rules in place.

Send these questions in an email →

Proof, Not Promises

Don't Just Take Our Word for It

We've trained teams in manufacturing, hospitality, legal, finance, education and NGOs, along with many other industries. References are available on request.

Read client stories and results →

Let's Get Started

Let's Get Your Team Using ChatGPT Properly

Tell us how your team uses ChatGPT today and what you want to achieve, and we'll put together a proposal built around your organisation.

Let's Talk About ChatGPT

Gen AI Innovation is an independent training business and is not affiliated with OpenAI. ChatGPT is a trademark of OpenAI.