The Blog

Practical AI, Written Down

Real lessons from real workshops — AI literacy, prompting techniques, and what's actually working for businesses, schools and teams across Africa.

What Gets Tracked Drives Performance
Featured  ·  Case Studies

What Gets Tracked Drives Performance

The business leaders who are actually measuring the impact of their AI initiatives are the ones seeing real results. Not the ones who assume AI is helping. The…

Read the full post →
Human Judgment, AI Speed
Case Studies

Human Judgment, AI Speed

Remote training brings its own set of challenges. Four sessions, fully online, with a team based in Kenya — no room in a room, so to speak. No body language to…

4 min readRead →
Where Experience Creates Extraordinary Results
AI Literacy

Where Experience Creates Extraordinary Results

What happens when someone who is genuinely good at their work starts combining what they already know how to do well with what AI is genuinely good at?

3 min readRead →
The 4D Framework: Why Most AI Failures Aren't a Tooling Problem
AI Literacy

The 4D Framework: Why Most AI Failures Aren't a Tooling Problem

Most businesses troubleshoot a bad AI outcome by asking which tool to switch to. In my experience, that's usually the wrong question. In almost every AI failure…

3 min readRead →
The AI Innovation Opportunity for South African Businesses
Case Studies

The AI Innovation Opportunity for South African Businesses

Last week I ran another Generative AI Productivity Workshop for a group of inspiring ActionCoach Ignite clients in Kloof, Durban. One of the key takeaways for me…

2 min readRead →
When AI Hallucinations Become a National Headline
AI Literacy

When AI Hallucinations Become a National Headline

Employees are probably going to be disciplined for not verifying AI output. And a government department has had to withdraw an official national policy document…

3 min readRead →
Everyone Using AI Needs to Understand the Risks — and How to Mitigate Them
Prompting Tips

Everyone Using AI Needs to Understand the Risks — and How to Mitigate Them

Many of us are using large language models like ChatGPT, Claude, and Copilot to boost productivity. Far fewer are aware of all the risks sitting inside these…

3 min readRead →
The Day a Father and Son Learned AI Together
Education

The Day a Father and Son Learned AI Together

I've led a lot of AI workshops. Today I witnessed a first: a father and son learning Generative AI side by side, in the same room, at the same time.

3 min readRead →
The Power of the Prompt
Prompting Tips

The Power of the Prompt

Most people treat AI like a search engine. Type in a rough question, take whatever comes back, move on. It works well enough that most people never stop to ask…

2 min readRead →
Discovering the Best AI Tools for Your Business: It's Not One-Size-Fits-All
AI Literacy

Discovering the Best AI Tools for Your Business: It's Not One-Size-Fits-All

Last week we hosted another AI Productivity Workshop for the ActionCoach team. The room was packed, but it was the "aha" moments at the end that stood out most:

2 min readRead →
AI Isn't Just for Tech Giants — It's for Everyone
Education

AI Isn't Just for Tech Giants — It's for Everyone

A few weeks ago I attended an inspiring business network seminar in Ballito, hosted by the North Coast Coffee Club. The energy in the room was contagious, and…

2 min readRead →
Impactful AI Training for Industry Leaders
Case Studies

Impactful AI Training for Industry Leaders

Designing a learning experience is thought-provoking. Facilitating the session is invigorating. This one delivered both, in equal measure.

2 min readRead →
Teaching in the Age of AI: A Two-Step Framework
Education

Teaching in the Age of AI: A Two-Step Framework

"I am amazed by what AI can do, but I'm sad that our children won't learn to think because of AI."

3 min readRead →
Don't Fear the Future, Shape It: How Our Teachers Are Mastering AI
Education

Don't Fear the Future, Shape It: How Our Teachers Are Mastering AI

While many in education are watching the AI revolution from the sidelines, a group of pioneering educators at Westville Girls' High School took a different…

3 min readRead →
Generative AI for Professional Services: The DNKA Inc Workshop
Case Studies

Generative AI for Professional Services: The DNKA Inc Workshop

Sometimes the best account of a workshop isn't the one I write myself. This one comes from Caroline Sculley, COO of DNKA Group and a Xero South Africa MVP, who…

2 min readRead →
Stay in the Loop

Get New Posts as They Land

No spam, just practical AI lessons — straight from real workshops, real clients, real results.