Privacy Policy

How we look after your personal information

We keep this short and plain. It explains what we collect, why we collect it and what you can do about it.

Last updated: October 2026

1. Who we are

This website is run by For Your Insights (Pty) Ltd, trading as Gen AI Innovation. We are the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA), which means we decide why and how your personal information is used.

For any privacy question or request, contact Graeme Pitt at graeme@foryourinsights.co.za or on +27 83 415 1671.

2. What we collect

We only collect what we need. This depends on how you deal with us.

WhenWhat we collect
You download a free guide or playbookYour first name, email address, company and role. You may also tell us your main goal with AI. We also record which guide you downloaded and the page you used.
You agree to receive emailsA record of your consent: the date and time, the wording you agreed to, and your IP address at sign-up.
You arrive through a campaign linkA campaign label from the link (for example, which email or post you clicked) so we can see what works.
You email, call or message usYour name, contact details and whatever you choose to tell us.
You book or attend a workshop or engage us as a clientThe business and contact details needed to deliver, invoice and follow up on the work, plus any feedback or survey answers you give us.

We do not ask for ID numbers, financial account details or other sensitive personal information on this website.

3. Why we use it

4. Marketing emails and your consent

When you download a guide you are asked to tick a box agreeing to receive occasional emails from us. We send marketing emails only to people who have ticked that box or who are existing clients, and every email includes an unsubscribe link.

You can withdraw your consent at any time by clicking unsubscribe in any email or by emailing us. Withdrawing consent does not affect anything we did before you withdrew. We keep a minimal record that you unsubscribed so that we do not email you again by mistake.

We do not sell your personal information.

5. Who handles your information for us

We use a small number of trusted service providers to run our business. They may only use your information on our instructions.

Some of these providers store or process information outside South Africa, including in the United States. Where this happens we take reasonable steps to make sure your information is protected to a standard comparable to POPIA.

We may also share information where the law requires us to do so.

6. Cookies and similar technology

This website does not use advertising cookies or third-party analytics scripts. It does store two small items in your browser: a note that you have already unlocked a guide on this device, so you do not need to fill in the form again, and a campaign label from the link you arrived through. You can clear these at any time in your browser settings.

7. How long we keep it

We keep your information for as long as you are on our email list or we are working with you, and for as long afterwards as we need it for accounting, legal or dispute purposes. When you ask us to delete your information we will do so, except where the law requires us to keep it. Records of consent and unsubscribe requests are kept as proof.

8. How we protect it

We take reasonable technical and organisational steps to keep your information safe. These include secure connections on our website, access limited to the people who need it and password-protected accounts with our service providers. No online system is completely risk free. If a breach affects your personal information we will tell you and the Information Regulator as POPIA requires.

9. Your rights

Under POPIA you may ask us to:

Email graeme@foryourinsights.co.za and we will respond as quickly as we can.

10. Complaints

If you are not happy with how we have handled your information, please speak to us first so we can put it right. You also have the right to complain to the Information Regulator (South Africa) at inforegulator.org.za or enquiries@inforegulator.org.za.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.